Job Title: Security Equipment Troubleshooting Technician

Job Type: Full-Time
Department: Technical & Installation
Experience Required: 2–4 Years

Job Overview

Security SCG is hiring a skilled Security Equipment Troubleshooting Technician to diagnose, repair, and maintain a variety of electronic security systems. This role involves hands-on technical work across CCTV, alarm systems, access control, intercoms, and integrated setups. Ideal candidates will have experience identifying hardware and software issues and providing fast, effective on-site or remote support.

Key Responsibilities

Inspect and troubleshoot issues in CCTV cameras, NVR/DVRs, alarm panels, access control units, and intercom systems
Replace faulty components including power supplies, connectors, and control modules
Diagnose software and configuration problems in networking or remote access setups
Respond to service tickets and perform scheduled maintenance at client sites
Perform system resets, reprogramming, and firmware updates when required
Maintain accurate service records, reports, and logs for each intervention
Educate clients on equipment use, common issues, and preventive maintenance
Coordinate with installation and project teams for escalated issues

Required Skills and Qualifications

2–4 years of experience troubleshooting electronic security systems
Proficiency in diagnosing issues with IP/analog CCTV, alarms, and access systems
Strong understanding of low-voltage systems, cabling, and electrical safety
Familiarity with networking, routers, and remote viewing configurations
Ability to read technical diagrams, manuals, and software setup guides
Excellent communication, time management, and problem-solving skills
Valid driver’s license and willingness to travel locally for on-site service

Preferred Qualifications

Experience with products from Hikvision, Dahua, Uniview, DSC, or similar
IT/networking certifications or technical diploma in electronics or security systems
Previous experience in field service or support roles
Ability to work with diagnostic tools, meters, and configuration software

What We Offer

Competitive salary with service call bonuses
Company-provided tools, testing equipment, and safety gear
Training programs to stay up to date with new products and systems
Advancement opportunities to Technical Supervisor or QA roles
Supportive work environment and organized ticketing system

How to Apply

Interested candidates can apply by submitting their resume to hr@securityscg.com or by filling out our online application form:

Security SCG is committed to equal opportunity employment and welcomes applicants from all backgrounds.